Terms of Service

Effective date: October 1, 2026

These Terms of Service ("Terms") are an agreement between you and Planter LLC ("Planter", "we", "us"). They cover:

  • the Planter app on any device or platform we offer it on, including phones, tablets, computers, and the web,
  • our websites planter.garden and myfrost.date, and
  • Planter Premium and anything else you buy from us.

Together we call these "Planter". By using Planter you agree to these Terms. If you don't agree, please don't use Planter. These Terms are also our End User License Agreement (EULA) for the Planter app, and they replace our earlier, separate EULA.

The short version: use Planter for your own gardening, be kind in public spaces, and don't misuse the service. Subscriptions renew until you cancel. Web purchases can be refunded within 14 days, and app store purchases follow your store's refund rules. Your gardens and photos are yours. Gardening information in Planter is a helpful guide, not a guarantee. Nothing here takes away rights you have under consumer law where you live.

1. Who can use Planter

You must be at least 13 years old to use Planter (16 in the EU/EEA and the UK). If you're under 18, you need a parent's or guardian's permission to make purchases. If you use Planter for an organization, such as a school or community garden, you confirm you're allowed to accept these Terms on its behalf.

2. Your account

You can start using Planter without signing up. Your data is then linked to an anonymous account on that device, and it can be lost if you delete the app or clear its data before creating an account. Signing in (with email, Google, Apple, or Facebook) lets you sync across devices and keep your data safe.

Keep your sign-in details secure. You're responsible for what happens in your account, so tell us at support@planter.garden if you think someone else has accessed it. You can delete your account at any time in Settings → Manage Account → Delete Account (see how to delete your account).

3. Your license to use Planter

We give you a personal, non-exclusive, non-transferable, revocable license to use Planter for your own gardening, including for a garden you run for a school, club, or small business, in line with these Terms. You may not:

  • copy, sell, rent, or redistribute Planter or its content, except for sharing or printing your own gardens and the share features we provide,
  • scrape, bulk download, or systematically copy our plant, variety, or climate data, or use it to build a competing product or train AI models,
  • reverse engineer, decompile, or try to get Planter's source code, except where the law allows it,
  • get around paywalls, usage limits, or security measures, or
  • use bots or automated tools to access Planter, other than ordinary search engine indexing of our websites.

4. Planter Premium and purchases

Plans. Planter Premium unlocks extra features. We offer subscriptions that renew automatically (such as monthly or yearly plans) and a one-time "Lifetime" purchase. The plans, prices, and features available to you are shown before you buy, and may vary by country, platform, and offer. Where the law requires, prices include taxes such as GST or VAT.

Where you buy matters. You can buy Premium through the Apple App Store, Google Play, the Amazon Appstore, or on the web (payments processed by Stripe). Purchases made through an app store are also subject to that store's terms, and billing and cancellation for them are handled by the store.

Free trials. Some subscriptions start with a free trial. Unless you cancel before the trial ends, your subscription starts automatically and you're charged for the first period. We show the trial length and the date you'll be charged before you start. Trials are limited to one per person.

Automatic renewal. Subscriptions renew automatically at the end of each period, at the then-current price, until you cancel. You authorize the store or Stripe to charge your payment method for each renewal.

Cancelling. You can cancel at any time:

  • App store purchases: in your Apple, Google, or Amazon account's subscription settings.
  • Web purchases: in Planter under Settings → Manage Subscription, or by emailing us.

Cancelling stops future renewals. You keep Premium until the end of the period you've paid for. Deleting your account doesn't cancel a subscription (see how to cancel).

Price changes. If the price of your subscription changes, we'll tell you before it applies to you. For web subscriptions, we'll email you at least 30 days before you're charged the new price, so you can cancel first. App store subscriptions follow the store's price-change rules, which may ask you to agree to the new price.

Refunds.

  • Web purchases: if you ask within 14 days of a purchase or renewal (including a Lifetime purchase), we'll give you a full refund, no questions asked. Email support@planter.garden.
  • Google Play purchases: request a refund from Google Play under its refund policy, or email us and we can refund it for you.
  • Apple App Store and Amazon Appstore purchases: we can't issue refunds for these ourselves. Request one from Apple or Amazon under their refund policies.
  • In all cases you also keep any refund rights the law gives you (see section 17).

Lifetime. A Lifetime purchase gives you Planter Premium, with no further charges, for as long as Planter LLC operates the Planter app. "Lifetime" refers to the life of Planter, not your lifetime or a particular device's. Lifetime includes Premium features as they change over time. If we ever stop operating Planter, we'll give you at least 90 days' notice.

Promo codes, discounts, and offers. Promo codes, referral offers, and discounts have no cash value, can't be resold or exchanged, may expire, and are limited to one per person unless we say otherwise. We may cancel an offer that was obtained by mistake, fraud, or in breach of these Terms.

Changes to Premium. We keep improving Planter, so Premium features may change. If we make a change that significantly reduces the Premium features you're paying for, you can cancel, and for web subscriptions we'll refund the unused part of your current period on request.

Restoring purchases. Your Premium access is linked to your Planter account and to the store account you bought it with. If Premium doesn't appear, use the restore option on the app's Premium screen, or contact us.

5. Your content

"Your content" means anything you add to Planter: gardens, plants, varieties, notes, photos, tasks, comments, feature requests, and feedback.

You own your content. To run Planter we need some rights to it. You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, back up, process, and display your content in order to provide and improve Planter for you. This license ends when you delete the content or your account, except for public content (see below) and copies in backups, which expire on their own (see our Privacy Policy).

Public content. Some content you choose to make public: feature requests, comments, and plants or varieties you share or submit to the public catalog. For public content, you also allow us and other users to view and use it within Planter. For plants and varieties submitted to the public catalog, you allow us to edit, combine, and adapt them, and to keep them in the catalog. If you delete your account, your public content stays up but is no longer linked to you.

Feedback. If you send us ideas or suggestions, we may use them without any obligation to you.

Your responsibility. Only add content you have the right to share, such as your own photos. Don't post other people's personal information without their permission.

6. Community rules

Planter has public spaces, such as feature requests, comments, and the shared plant catalog. Wherever you are in Planter, don't:

  • post anything illegal, hateful, harassing, threatening, sexually explicit, or violent,
  • post spam, advertising, or misleading information, or impersonate someone,
  • post content that infringes someone else's copyright, trademark, or other rights,
  • post other people's personal information,
  • upload malware or try to break, overload, or gain unauthorized access to Planter, or
  • use Planter for anything that breaks the law.

7. Reporting content and moderation

We don't review content before it's posted, but we may review, restrict, or remove content, and suspend accounts, that break these Terms or the law.

To report content, email support@planter.garden with a link to or description of the content and why you think it breaks these Terms or the law. We'll review it, act on it promptly, and let you know the outcome.

If we remove your content or restrict your account, we'll tell you why (unless the law or safety prevents us) and how to ask us to reconsider. Reply to our message, and someone will review it again. We don't use automated systems to make these decisions.

Contact point. support@planter.garden is our point of contact for users and authorities, including under the EU Digital Services Act. We can communicate in English or French.

We respect copyright. If you believe content in Planter infringes your copyright, send a notice to our copyright agent that includes:

  1. your physical or electronic signature,
  2. the copyrighted work you believe is infringed,
  3. the material you claim is infringing, and where it is in Planter (a link is best),
  4. your name, address, phone number, and email,
  5. a statement that you have a good-faith belief the use isn't authorized by the copyright owner, its agent, or the law, and
  6. a statement, under penalty of perjury, that your notice is accurate and that you're the copyright owner or authorized to act for them.

Copyright agent: Planter LLC, Attn: Copyright Agent, 1206 Storrs Rd, Ste C #285, Storrs, CT 06268-2234, USA, support@planter.garden (subject: "Copyright notice").

If we remove your content after a notice and you believe that was a mistake, you can send a counter-notice with the details required by the US Digital Millennium Copyright Act (17 U.S.C. § 512(g)). We'll terminate the accounts of repeat infringers where appropriate.

9. Our content and intellectual property

Planter, including the app, our websites, designs, illustrations, plant and variety information, and articles, belongs to Planter LLC or our licensors and is protected by law. These Terms don't give you any rights to it beyond the license in section 3.

Trademarks. "Planter" and the Planter logo are registered trademarks of Planter LLC. Don't use them without our permission, except to refer to Planter accurately, for example in a review or article about the app. Some content, such as weather and climate data and information from seed companies, comes from third parties and is used under their terms.

10. Gardening information is a guide, not a guarantee

Planter gives general gardening information: frost dates, planting and harvest dates, spacing, companion planting, growing tips, and similar. Much of it is estimated from historical climate data, averages, or third-party sources, and some is created with the help of AI. Your local weather, soil, and growing conditions vary, so:

  • we don't guarantee any gardening outcome, such as a harvest, a plant's survival, or that frost won't occur after the dates we show,
  • information in Planter may be incomplete or out of date, and you should use your own judgment and local knowledge, and
  • Planter isn't professional advice. Never rely on Planter alone to decide whether a plant is safe to eat or touch. Check with a reliable local source, and keep plants that may be toxic away from children and pets.

This applies to myfrost.date as well.

11. AI features

Some features use AI, for example to generate plant icons. AI output can be inaccurate or unexpected, so don't rely on it to identify plants. Don't use AI features to create content that breaks section 6.

Planter works with third-party services, such as app stores, sign-in providers, payment processors, and map providers, and links to other websites. Their own terms and privacy policies apply, and we aren't responsible for them. Some links on our websites are affiliate links, which means we may earn a commission if you buy something. We label these where they appear.

13. Privacy and communications

Our Privacy Policy explains what we collect and how we use it.

You agree that we may send you service messages electronically, in the app or by email: for example receipts, security notices, notices about your account or content, and changes to Planter or these Terms. We send marketing, such as the Planter newsletter, only if you opt in, and you can unsubscribe at any time. Push notifications are sent only with your device's permission.

14. Changes to Planter and to these Terms

We may change, add, or remove features, or stop offering parts of Planter. We may also update these Terms. We'll post updates here and change the effective date. If a change significantly reduces your rights, we'll tell you in advance in the app, and by email if we have your address. For other significant changes, we may also let you know in the app or on our websites before they take effect. Changes don't apply to disputes that arose before them. If you keep using Planter after a change takes effect, you accept the updated Terms. If you don't agree, stop using Planter and cancel any subscription.

15. Suspension and termination

You can stop using Planter at any time, and delete your account in the app.

We may suspend or end your access to Planter, or part of it, if you seriously or repeatedly break these Terms, if we must for legal reasons, or to protect users or Planter from fraud or harm. Where reasonable we'll tell you first and give you a chance to fix the problem. If we end your access without you having broken these Terms, we'll refund the unused part of any prepaid web subscription, or a fair part of a Lifetime purchase made on the web.

Sections that by their nature should survive termination, such as 5 (the licenses for public content), 9, 10, 16, 17, 18, and 19, continue after these Terms end.

16. Disclaimers

To the extent permitted by law, Planter is provided "as is" and "as available". We don't promise that Planter will always be available, error-free, or work on every device, or that data won't be lost, so keep your own copies of anything important. To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

17. Your rights under consumer law

Nothing in these Terms limits rights you have as a consumer that can't be excluded by contract where you live. In particular:

  • Australia: our services come with guarantees that can't be excluded under the Australian Consumer Law, and nothing in these Terms limits the remedies you have under it.
  • New Zealand: you keep your rights under the Consumer Guarantees Act 1993, unless you're using Planter for business purposes.
  • EU/EEA and UK: you keep your statutory rights, including the right to services that match their description and are provided with reasonable care and skill.
  • Quebec: these Terms don't limit your rights under the Consumer Protection Act.

18. Limitation of liability

To the extent permitted by law:

  • we aren't liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost crops, arising from your use of Planter, and
  • our total liability for any claim relating to Planter is limited to the greater of the amount you paid us in the 12 months before the claim or US$50.

These limits don't apply to liability that can't be limited by law, such as for death or personal injury caused by our negligence, or for fraud.

19. Governing law and disputes

These Terms are governed by the laws of the State of Connecticut, USA, without regard to its conflict-of-law rules. If you have a problem, please contact us first at support@planter.garden. Most issues can be sorted out quickly, and we'll try in good faith for at least 30 days.

If we can't resolve it, disputes go to the state or federal courts located in Connecticut, and both of us agree to their jurisdiction. Either of us may instead bring a claim in small claims court if it qualifies. If you're a consumer living outside the US, you also keep the protection of the mandatory laws of your country and may bring proceedings in your local courts.

20. Apple, Google, and Amazon

If you got the app from the Apple App Store, Google Play, or the Amazon Appstore:

  • These Terms are between you and Planter only, not the store. Planter, not the store, is responsible for the app and its content.
  • Apple devices: your license to use the app is limited to Apple-branded products that you own or control, as permitted by the Usage Rules in the App Store Terms of Service, except that the app may be used by other accounts associated with you through Family Sharing or volume purchasing.
  • Planter alone is responsible for maintenance and support of the app. The store has no obligation to provide any.
  • Planter, not the store, is responsible for addressing any claims about the app or your use of it, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and claims under consumer protection, privacy, or similar laws.
  • If a third party claims that the app or your use of it infringes their intellectual property rights, Planter, not the store, is solely responsible for investigating, defending, settling, and discharging the claim.
  • If the app fails to conform to any applicable warranty, you may notify the store, and for the Apple App Store, Apple will refund the purchase price of the app (if any). To the extent permitted by law, the store has no other warranty obligation for the app.
  • You must also follow the store's terms, and any applicable third-party terms (such as your mobile carrier's), when using the app.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

21. Sanctions and export

You confirm that you aren't located in a country subject to a US government embargo or designated as "terrorist supporting", and that you aren't on any US government list of prohibited or restricted parties.

22. General

These Terms, together with our Privacy Policy and any terms shown when you make a purchase, are the whole agreement between you and Planter. If any part of these Terms can't be enforced, the rest still applies. If we don't enforce a part of these Terms right away, we can still enforce it later. You can't transfer your rights under these Terms. We may transfer ours as part of a merger, acquisition, or sale of assets, and your rights under these Terms won't be reduced as a result. We aren't responsible for delays or failures caused by events beyond our reasonable control.

23. Contact us

Planter LLC, 1206 Storrs Rd, Ste C #285, Storrs, CT 06268-2234, USA. Email support@planter.garden.